Administrative Assistant/Receptionist

We are looking for an administrative assistant/scheduling coordinator to join our wonderful team at Morgenstern Orthodontics in Chapel Hill! We are a small, growing office that focuses on excellent patient care, customer service, a fun environment, and great team work. This position requires candidates to be well-organized, have attention to detail, work well with a team, have the ability to multitask, and be able to have positive interactions with patients and parents.

Dental and/or customer service experience is preferred but not required as we are willing to train the right person with a great attitude! This position is 4 days per week. Pay rate will depend on experience and qualifications.

Benefits

• Monthly bonuses if office goals are reached
• Paid time off
• Paid holidays
• 401K with employer match
• Profit sharing
• Medical reimbursement
• Orthodontic treatment for employees and immediate family
• Uniform allowance

Duties

• Greet patients warmly, engage in conversation, make an effort to get to know our patients/families
• Recording accurate notes
• Following up with patients who are ready for treatment
• Explaining financial options and insurance benefits
• Inform patients of office policy/procedures as necessary
• Schedule and reschedule appointments properly
• Answer patient calls and emails in a professional and timely manner
• Follow up on any voicemails or pending tasks
• Enter patient information properly
• Scan and save forms into charts
• Collect and record payments
• Review consent forms and payment contract
• Assist with other projects and duties as needed around the office

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Dental office: 1 year (Preferred)

Work Location: In person

Salary : $18