What are the responsibilities and job description for the Warranty Support Specialist (Remote) position at Morley Companies?
As a remote Warranty Support Specialist at Morley, you'll use your customer service expertise to help automotive dealerships handle warranty claims from start to finish. You'll counsel service managers and identify improvements by analyzing expense and frequency trends.
- Self-motivated, passionate professional who is enthusiastic, energetic and teamwork-oriented
- Strong computer navigation and typing skills (minimum of 35 words per minute) (check your skills with a free typing test)
- Excellent analytical and communication skills
- High school diploma or equivalent
- Experience in warranty administration and/or insurance claims
- Automotive dealership experience (service department and/or warranty administration preferred)
- Ability to work shifts within the center’s hours of operation: Monday through 7 a.m. to 5 p.m. Central time (8 a.m. to 6 p.m. Eastern time) (no weekends or late shifts!)
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Cellular phone
- Secluded and distraction-free work environment
Health & Wellness Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program (earn rewards for meeting health goals)
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance
Benefits to Make Your Life Easier
- Teladoc: Free online access to doctors 24/7
- Registered nurse 24/7 help desk
- 44North patient advocacy: Free 24/7 help with benefit questions and claims issues
- Family, financial and estate guidance (online will) services
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact recruiters@morleynet.com.
Thank you for your interest in Morley.
Morley & COVID-19
Our #1 priority is the health and safety of our Morley Family members.
In March 2020, we instituted the Morley COVID-19 Response Team, which continues to meet daily to minimize or eliminate our associates’ exposure to COVID-19 and provide assurance that Morley is a safe place to work. This team continues to update policies based on CDC, OSHA, MIOSHA and Michigan Department of Health & Human Services guidelines as new information is released.
Currently, most associates work remotely. Those who do work on site are not required to wear masks, vaccination is encouraged but not mandatory, and social distancing is exercised based on associate preference. People with symptoms or a positive test result are asked to remain home. According to the CDC, our COVID-19 community level is rated as low. If this rating changes to medium or high, our COVID-19 Response Team will revisit policies and processes in order to protect our Morley Family members from infection.
Due to the precautions we have taken, Morley has experienced very little spread of COVID-19 in our offices since 2020 (as verified through the Saginaw County Department of Public Health). If you have questions or concerns, please don’t hesitate to reach out to us via chat or at recruiters@morleynet.com.
Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
Salary : $30,400 - $38,600