What are the responsibilities and job description for the Barista/Customer Service position at Morning Moose Coffee?
About us
Morning Moose Coffee is a growing startup born in Richmond, ME, dedicated to delivering an elevated customer service experience by serving handcrafted beverages that energize the lives of our customers. We’re excited to hire enthusiastic, reliable team members to join our expanding team, with immediate openings at our private cafe inside Idexx Laboratories.
At Morning Moose, we believe in the power of a positive attitude, strong work ethic, and attention to detail. We’re looking for team members who are genuinely kind, thoughtfully detailed, and adaptable—because those qualities help us create meaningful, memorable moments for every customer.
Position Details
- Pay: $14.50 – $16.50 per hour tips
- Location: 1 Idexx Drive, Westbrook Maine
What We’re Looking For
- A dependable, detail-oriented individual with a passion for coffee, customer service, and small business growth
- Prior barista experience is preferred, but not required—fast learners welcome
- Someone who thrives in a fast-paced environment and communicates well with both customers and teammates
Key Responsibilities
- Prepare and serve handcrafted coffee and food items according to company recipes and standards
- Guide customers through menu selections using thoughtful upselling techniques
- Operate the point-of-sale system accurately and follow proper cash handling procedures
- Maintain a clean, organized, and well-stocked workspace
- Ensure compliance with food safety guidelines and sanitation standards
- Manage time effectively during high-traffic periods
- Collaborate with the team to support a positive, fun, and professional work environment
- Be open to learning and growing within the coffee industry
- Flexibility to work at off-site events is a plus
Our Work Environment Offers
- On-the-job training and support
- 401(k) with company match
- Paid time off (PTO) and paid training
- Employee discounts on coffee and merchandise
- Flexible scheduling options
- A community-focused atmosphere with room for growth
This is the perfect opportunity for someone who enjoys crafting great coffee, connecting with customers, and being part of a tight-knit, fast-moving team. If you're ready to grow with us and bring positive energy to every shift, we’d love to meet you!
Apply today and join the Morning Moose Coffee team!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 7 – 21 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- Morning shift
Application Question(s):
- What are the top 3 things you enjoy about customer service? Please describe
- How have you contributed to a negative work environment and what have you done to solve it?
- What are the top 3 characteristics or values you're looking for in a coffee company?
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Westbrook, ME 04092 (Required)
Ability to Relocate:
- Westbrook, ME 04092: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17