What are the responsibilities and job description for the Hospitality Aide position at Morning Pointe Senior Living?
Primary Purpose: This position is part of the Morning Pointe Operations Team, a resident-focused, high performance, high commitment work team that supports the Morning Pointe purpose of “partnering with families in meeting the challenges of life”. The purpose of this position is to assist in the care of residents through service, teamwork, and hospitality. The Hospitality Aide is also responsible for ensuring that quality services is a way of life for Morning Pointe where every associate’s interaction with residents and family members reflects the philosophy of Morning Pointe.
Qualifications/Skills Needed: The successful candidate must hold a High School Diploma or GED. Strong verbal and written communications skills are essential. Demonstrated support and understanding of the philosophy of Morning Pointe and the five domains of health (physical, emotional, spiritual, intellectual, and social) is required. A flexible work schedule is also a necessity.
Duties include, but are not limited to:
- Ensure that all visitors to the community are greeted and directed to the proper person or area when not engaged in activities.
- Answer and direct phone calls in a polite and friendly manner.
- Assist with distribution of mail and snacks as needed.
- Assist with implementation of monthly activities calendar.
- Assist in coordination of family events.
- Participate and encourage participation in activities.
- Light housekeeping.
- Assist with grooming events such as hair styling, manicuring nails etc.
- Assist in dining preparation, serving meals, and clean up.
- Delivers food carts, trays to designated areas as needed.
- Verify meal requests of residents and communicate same with cook.
- Follow safety regulations and precautions at all times.
Physical Demands:
Frequent lifting, carrying, pushing, pulling, stooping, bending, turning and stretching. Finger and hand dexterity required. Visual and hearing acuity along with the ability to understand and carry out written and oral instructions are essential.
