What are the responsibilities and job description for the Concierge ~ Senior Living Community ~ PRN (On-Call) position at MorningStar Senior Living?
Concierge
PRN - (On-Call)
Pay Range : $19.00
Non-exempt
Possible PRN Shifts
Monday - Friday 8 : 00 A.M. - 3 : 00 P.M.
Monday - Friday 3 : 00 P.M. - 8 : 00 P.M.
Saturday and Sunday - Any shift between 8 : 00 A.M. - 8 : 00 P.M.
Make a difference by providing great care and love for our treasured residents
At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
BENEFITS
Health Insurance offerings such as medical, dental, and vision insurance
Other Insurance offerings such as life, disability, accident, and critical illness insurance
401k plan with matching
HSA options
Employee assistance programs
Paid sick, vacation and birthday!
Career development programs and opportunity for advancement
Charitable and philanthropic opportunities
Tuition Reimbursement
Free shift meal!
POSITION OVERVIEW
Greet visitors and family members and provide non-confidential information requested.
Answer the telephone promptly using the appropriate greeting for the community.
Sort mail and distribute to appropriate departments.
Type and file correspondence and other information as needed.
Adhere to and interpret resident's rights.
Adhere to and interpret the personnel policies.
Use of computers, calculators, copy machines, postage machines, etc.
Express concern and compassion for residents and families.
Escort people, if necessary, to resident's suites and other areas.
Experience : at least one year preferred of front desk / reception related experience.
Education : High school or equivalent preferred but not required.
Job Knowledge : Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
Other : Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families. Meet deadlines, organize, and prioritize the workload.
Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
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