What are the responsibilities and job description for the Head of Marketing Operations position at Morningstar?
The Role
As the Head of Marketing Operations, you will serve as a key member of the marketing leadership team, responsible for developing and leading a world-class marketing operations function. You will build scalable processes, manage critical infrastructure and tools, oversee marketing performance measurement, and optimize the end-to-end marketing workflow across our complex, matrixed organization. This role will enable marketing to deliver measurable impact on business growth while fostering collaboration and alignment across global teams.
The role reports to the Senior Vice President, Corporate Marketing and is based in the Chicago office. To foster continuous collaboration, at least three days in the office per week is required.
Key Responsibilities :
- Operational Leadership : Build and scale a marketing operations function that supports the organization's goals, streamlining processes across campaign planning, execution, and reporting in a complex enterprise environment.
- Marketing Technology : Oversee the marketing tech stack, ensuring the effective selection, integration, and management of tools such as CRM (Salesforce), marketing automation (Eloqua), analytics platforms (Tableau, GA4), and collaboration systems (Asana, Jira).
- Data & Analytics : Oversee a comprehensive marketing analytics and reporting framework to measure ROI, track performance, and inform data-driven decision-making across the global marketing organization.
- Budget Management : Partner with finance to track the global marketing budget, optimizing resource allocation and maintaining transparency for all stakeholders.
- Cross-Functional Alignment : Foster collaboration between marketing, sales operations, corporate systems, and decentralized teams to ensure alignment of strategies, goals, and processes.
- Team Development : Build, lead, and mentor a high-performing marketing operations team, cultivating a culture of accountability, innovation, and continuous improvement.
- Governance & Compliance : Ensure adherence to regulatory and compliance standards in all marketing operations, especially those involving data privacy and security.
- Change Management : Lead transformation initiatives to continuously improve marketing processes, integrate marketing process from acquired companies, introducing best practices and driving adoption across global teams.
Qualifications :
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide :
75% 401k match up to 7%
Comprehensive health benefits (medical / dental / vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
Trust-Based Time Off
Charitable Matching Gifts program
Base Salary Compensation Range
144,517.00 - 260,138.00 USD Annual
Total Cash Compensation Range
209,550.00 - 377,200.00 USD Annual
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
001_MstarInc Morningstar Inc. Legal Entity
Salary : $300 - $600
