What are the responsibilities and job description for the Patient Registration Clerk position at Morongo Basin Healthcare District?

As a member of the Morongo Basin Healthcare District (MBHD) team your mission is to improve the health and wellness of the communities we serve. You are expected to demonstrate the values of Commitment, Collaboration, Accountability, Dignity, Integrity, and Equity in all aspects of your employment. You are responsible for your safety and the safety of patients, visitors, and coworkers.

In your role as Patient Registration Clerk, you will report to the Ancillary Services Manager. Your responsibilities will include greeting and registering patients, completing paperwork, answering telephones, collecting co-pays, scheduling appointments for patients, and performing general office functions as needed.

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

DUTIES

Accurately enters patient and insurance information into the E.H.R. system
Identify issues involving patient demographics and insurance eligibility and escalate to management as needed
Verify insurance eligibility, benefits, and patient share of cost for certain office visits and procedures with 3rd party

and governmental payers upon scheduling of patient

Obtain pre-authorization as required by 3rd party insurance and governmental payers

Negotiate payment plans for patients who cannot afford payment in full using sliding fee scales

Accurately applies sliding fee scales

Complete good faith estimate

Perform financial counseling with patients to ensure they are aware of their insurance coverage and financial

responsibility

Serves as a patient advocate ensuring patients are aware and take advantage of all governmental programs such as

Medi-Cal, IEHP, etc as well as sliding fee discounts based on family size and income

Reconcile billing at the end of patient visit

Respond to billing department inquiries and responds effectively to questions and concerns expressed by patients

and other staff

Manage in-person medical record release request and scanning processes

Accurately prepare end-of-day reports for manager review

Accept and process payment transactions according to established guidelines

Schedule appointments for follow up as needed

Handles sensitive patient issues tactfully in a calm and professional manner

Communicates updates to patients keeping them informed of wait times

Maintains less than 3% error rate

Assists with patient portal

Performs related duties as assigned

The physical demands described below are representative of those that must be met by you to successfully perform the essential

functions of this job with or without a reasonable accommodation. You are required to notify management of any limitations or

restrictions that may alter your ability to perform the essentials of the position you hold.

You may be required to occasionally lift and / or move up to 20 pounds. You will be required to travel within the service

area. You will regularly sit for long periods of time; spend extended time at a keyboard or telephone; and interface with

others effectively. You will be occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

EDUCATION AND EXPERIENCE REQUIRED

High School diploma or equivalent

A minimum of 6 months of experience in customer service, healthcare experience, insurance verification

Proficient in Microsoft Office products

Experience with electronic medical records programs preferred

Salary : $21 - $21

Apply for this job

Receive alerts for other Patient Registration Clerk job openings

Patient Registration Clerk

What are the responsibilities and job description for the Patient Registration Clerk position at Morongo Basin Healthcare District?

What is the career path for a Patient Registration Clerk?

Sign up to receive alerts about other jobs with skills like those required for the Patient Registration Clerk.

Not the job you're looking for? Here are some other Patient Registration Clerk jobs in the Yucca Valley, CA area that may be a better fit.

We don't have any other Patient Registration Clerk jobs in the Yucca Valley, CA area right now.

AI Assistant is available now!