What are the responsibilities and job description for the Weekend Supervisor position at Morongo Casino Resort & Spa?
**Table Games Floor Supervisor**
Job Summary
The Table Games Floor Supervisor is responsible for providing exceptional service to all Table Games guests while overseeing the activities in their designated pit area. This role involves supervising Table Games dealers, resolving guest complaints, and maintaining quality guest service.
Key Responsibilities
- Supervise Table Games dealers and ensure the highest degree of game integrity is maintained.
- Resolve guest complaints and maintain effective communication with other departments.
- Maintain a safe, secure, and legal work environment.
- Recruit, select, orient, and train team members.
- Develop personal growth opportunities and implement productivity standards.
Requirements
- Minimum two years of Table Games and floor supervisory experience.
- Knowledge of gaming regulations, computer-generated reports, and forms and regulations regarding opening, closing, and operation of table games.
- Competency with various PC-based software programs.
- Ability to tactfully and diplomatically deal with the public and staff.
Work Environment
The Table Games Floor Supervisor will work in a fast-paced casino environment, 24 hours a day, 365 days a year. Flexibility in scheduling is required, and overtime may be necessary. A typical workweek and normal work schedules may vary based on business needs.
Equal Opportunity Employer
We are an Equal Opportunity Employer practicing Native American preference according to law.
