What are the responsibilities and job description for the Site Technology Support Specialist position at MORONGO UNIFIED SCHOOL DISTRICT?
About the Employer
Our mission at MUSD, where students always come first, is to ensure that all students have a rigorous, high-quality education which empowers them with twenty-first century skills, enabling them to be successful in college, career, and society.
Job Summary
The job of Site Technology Support Specialist was established for the purpose / s of providing computer technology support; serve as the initial and primary point of contact for site clients and users; provides first-level technical support and escalation to high-level technical support services for the operation and use of district computers / laptops, software / online applications, peripheral equipment, user support, standard operating software; identifies, diagnoses, supports and provides level one problem resolution for users, personal computers, software, hardware, network connectivity / Internet, new technology, tech ticket system, and / or on-site environment. Communicates solutions to end users in-person, over the phone, via e-mail for District approved PC hardware and software, and performs related duties as assigned under the District Information Technology Department Management.
Requirements / Qualifications
Provide technology support; install and / or replace computers and other electronic or digital devices; troubleshoot and resolve computer equipment and user problems; perform minor computer and peripheral equipment repairs.
REQUIREMENTS : High School Diploma or equivalent, Job related experience in the area of computer technology support is required.
Comments and Other Information
Position is itinerant for the East End of the District (29 Palms).
