What are the responsibilities and job description for the Help Desk Technician position at Morph Enterprise LLC?
Job Details
Qualifications for Help Desk Technician
- Experience working in a help desk environment
- Flexibility to work a variety of shifts with minimal notice
- Must have reliable transportation
- Must be able to pass a background check
- Proficiency with Windows, Linux, and IOS computers
- Excellent oral and written communication skills
- Detail oriented and highly organized to keep tickets in order
- Ability to remain calm and professional in stressful situations
- Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
- Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
- Understanding and appreciation for information security within systems and user devices.
- Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
- Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $25 - $28
