What are the responsibilities and job description for the Service Advisor-Onalaska Chevrolet position at Morries Onalaska Cadillac Chevrolet Llc?
About Us:
Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to growing and training our career-oriented employees into management roles within the company.
Move Your Career Forward, apply now.
Roles & Responsibilities:
Greet customers, listen to the description of the problem, obtain customer and vehicle information
Inspect all vehicles for bodywork, notify the customer if work is needed
Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus
Handle minor customer complaints and misunderstandings
Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
Handle telephone inquiries and return phone messages promptly
Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage
Refer leads and prospects for vehicle sales to the new and pre-owned sales departments
Assist the service manager as necessary
Follow company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals
What Morrie's Offers:
Industry-leading 401(k) and Roth IRA programs with competitive company match
Full medical, dental, and vision coverage
PTO accrual starting at 2 weeks
Free life insurance and identity protection
AD&D, short- and long-term disability coverage, and voluntary life insurance
Flexible spending plans
Clean, well-maintained, multi-million-dollar work environments
Exciting opportunities for management advancement within the company
What You Offer:
Problem solving skills
Strong verbal and written communication skills
Professional personal presentation
Strong organizational skills
CDK experience preferred but not required
Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to growing and training our career-oriented employees into management roles within the company.
Move Your Career Forward, apply now.
Roles & Responsibilities:
Greet customers, listen to the description of the problem, obtain customer and vehicle information
Inspect all vehicles for bodywork, notify the customer if work is needed
Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus
Handle minor customer complaints and misunderstandings
Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
Handle telephone inquiries and return phone messages promptly
Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage
Refer leads and prospects for vehicle sales to the new and pre-owned sales departments
Assist the service manager as necessary
Follow company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals
What Morrie's Offers:
Industry-leading 401(k) and Roth IRA programs with competitive company match
Full medical, dental, and vision coverage
PTO accrual starting at 2 weeks
Free life insurance and identity protection
AD&D, short- and long-term disability coverage, and voluntary life insurance
Flexible spending plans
Clean, well-maintained, multi-million-dollar work environments
Exciting opportunities for management advancement within the company
- Some benefits are offered to full-time employees only
What You Offer:
Problem solving skills
Strong verbal and written communication skills
Professional personal presentation
Strong organizational skills
CDK experience preferred but not required
#MAGP1
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.