Director, Customs Brokerage

Description/Function:

• Provide guidance to each station on the operations and production of their broker business, both locally and globally.
• Conduct internal trade compliance audits and reviews to assure trade compliance effectiveness.
• Direct internal and external operational compliance for import and customs brokerage for continuity, while ensuring government programs and requirements are met and maintained, for example, Customs Brokerage, In-Bonds, Bonded Warehousing, AMS, ISF, CTPAT, CFS, and FTZ.
• Manage the staff with oversight of performances, while supporting all stations.
• Seek duty optimization opportunities with internal and external business teams.
• Develop and/or enhance internal SOPs.
• Manage systems for operations productions (such as AES Direct, Customs Brokerage Systems, Vendor Repositories, POA Repositories and Government Portals such ABI/ACE, etc.) for daily production and compliance.
• AMS

Monitor and stay current with changes in AMS, CBP regulations, and related trade compliance requirements to maintain compliance.

Work closely with compliance team to resolve any issues related to manifest data and custom filings.

Point of contact for any issues or questions related to AMS submissions, including troubleshooting errors or discrepancies in manifest data.

• Foreign Trade Zones (FTZ)

Ensure all activities within the FTZ comply with U.S. Customs and Border Protection (CBP) and other relevant regulatory bodies.

Stay current with FTZ regulations, guidelines, and procedures to maintain compliancy.

Supervise and manage FTZ inventory, ensuring goods are accounted for and comply with customs regulations.

Prepare for and participate in external audits by CBP or other government agencies, providing documentation and resolving any discrepancies.

Work with Operations Team to develop and implement SOP’s for FTZ activities.

• Manage Customs Bonds both corporate and station-level bonds.

Point of contact for any bond-related claims or disputes.

Verify custom duties, taxes, and fees are paid.Monitor penalties for non-compliance.

Ensure renewal of bonds.

Track claims made against bonds.

Investigate and resolve claims against bonds.

Prepare and submit reports to management regarding bonds.

• Bonded Warehouse

Oversee the storage, handling, and movement of goods.

Monitor the receipt and dispatch of goods, ensuring they are processed according to the relevant customs procedures.

Maintain accurate records of all goods entering or leaving.

Perform regular audits of the warehouse inventory for accuracy.

Address and resolve any issues related to customs clearance, inventory discrepancies, or delayed shipments.

Prepare and submit required reports to CBP and other regulatory agencies.

• Other duties as assigned by management.

Qualifications:

Bachelor’s degree in related field.

• Certified Customs Specialist (CCS) and/or Certified Export Specialist (CES) required.
• Customs Brokers License Required.
• Experience with trade and customs federal regulations across U.S.
• Strong knowledge of Incoterms, Tariff Classification, and Preferential Duty Treatment.
• Excellent knowledge of the relevant MS Windows – software (Excel, Word, PPT).
• Strong business acumen with a keen aptitude to quickly assimilate new information.
• Excellent organization, analytical, written, and oral communications skills. Ability to think creatively and strategically to solve complex problems.
• Must be a confident self-starter who can develop effective business relationships, both internally and externally.
• Candidates must be self-motivated, customer service oriented, and eager to ensure the success of the team.