What are the responsibilities and job description for the REGIONAL DIRECTOR OPERATIONS - Central Ohio position at Morrison Healthcare?
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
As a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a transformative environment.
Your role is integral to our organization, as you ensure the success and growth of the food services operations in your region.
Key Responsibilities:
- Guides and motivates a team of directors and their respective teams, to deliver exceptional service to patients, guests and clients.
- Conducts audits at all accounts including but not limited to:
- Financial and Contractual
- Sanitation and Food Safety
- Retail and Patient Tray Standards
- Patient Satisfaction Standards
- Fosters strong client relationships and drives team performance to meet KPIs (profitability, safety, engagement, etc.)
- Ensures consistent and equitable administration of human resource policies and procedures.
- Serves as a brand ambassador of the Morrison team to the clients’ senior leadership team within the territory and handles any escalations.
- Partners with regional team members to participate in Sales and Retention process.
- Drives and manages the financial outcome and P&L within assigned territory.
- In conjunction with RVP, champions partnership development, and supports regional initiatives.
- Ensures that account complies with regulatory requirements and agencies (federal, state, and JCAHO).
- Champions development, facilitates performance evaluations, and engages in succession planning
Preferred Qualifications:
- B.S. Degree
- 5-7 years of progressive food service management experience with prior multi-unit oversight.
- Prior leadership experience within the healthcare industry.
- Proficient in the use of Microsoft Suite
- Prior experience managing the financial success of a P&L.
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1408863
Morrison Healthcare
WENDY GRAY PALMER
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