What are the responsibilities and job description for the Client Success Manager position at Mortgage Benefits?
Job Title: Client Success Manager (Remote, USA)
Job Type: Remote Commission-Only
Location: Remote (USA)
Compensation: Performance-based
Description:
We are seeking a dedicated Client Success Manager to ensure homeowners maximize the value of their mortgage benefits. In this role, you will act as the primary point of contact for clients, providing personalized solutions, exceptional service, and proactive support. Your ability to foster long-term relationships will be critical for securing renewals and generating referrals that contribute to overall business growth.
Key Responsibilities:
- Serve as a trusted advisor for clients, helping them navigate and fully benefit from mortgage offerings.
- Deliver tailored solutions to address individual client needs and goals.
- Build and maintain strong relationships to secure renewals and encourage referrals.
- Act as a liaison between clients and the sales team to address concerns and improve satisfaction.
- Develop strategies for customer success that drive long-term engagement and loyalty.
What We Offer:
- High Earning Potential: Performance-based earnings
- Subsidized Leads: Gain access to high-quality leads at a reduced cost.
- Remote Work: Enjoy the flexibility of working from home anywhere in the USA.
- Licensing Assistance: Get licensed quickly with our guidance
- Growth Opportunities: Build your career by contributing to client and company success.
Requirements:
- Must reside in the USA.
- Strong interpersonal and relationship-building skills.
- Customer service or sales experience preferred but not required.
- Self-starter with excellent problem-solving abilities.
- Willingness to obtain a sales license.
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Salary : $85,000 - $160,000
