What are the responsibilities and job description for the Client Success Manager position at Mortgage Benefits?
Job Description
Job Description
Job Title : Client Success Manager (Remote, USA)
Job Type : Remote Commission-Only
Location : Remote (USA)
Compensation : Performance-based
Description :
We are seeking a dedicated Client Success Manager to ensure homeowners maximize the value of their mortgage benefits. In this role, you will act as the primary point of contact for clients, providing personalized solutions, exceptional service, and proactive support. Your ability to foster long-term relationships will be critical for securing renewals and generating referrals that contribute to overall business growth.
Key Responsibilities :
- Serve as a trusted advisor for clients, helping them navigate and fully benefit from mortgage offerings.
- Deliver tailored solutions to address individual client needs and goals.
- Build and maintain strong relationships to secure renewals and encourage referrals.
- Act as a liaison between clients and the sales team to address concerns and improve satisfaction.
- Develop strategies for customer success that drive long-term engagement and loyalty.
What We Offer :
Requirements :
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