What are the responsibilities and job description for the Remote Client Experience Strategist position at Mortgage Benefits?
Job Details
Job Description
Job Description
Job Title: Remote Client Experience Strategist
Job Type: Remote Commission-Only
Location: Remote (USA)
Compensation: Performanced-based
Description:
We are seeking a Client Experience Strategist to enhance the client journey, build loyalty, and drive business growth. This role involves understanding client needs, developing strategies, and fostering meaningful connections.
Key Responsibilities:
- Analyze client needs and develop strategies to improve their experience.
- Use subsidized leads to engage with clients and identify solutions.
- Build lasting relationships by delivering exceptional service.
- Monitor and optimize the client journey to ensure satisfaction and retention.
- Collaborate with internal teams to align client experience strategies with business objectives.
What We Offer:
- Unlimited Earnings: Performance-driven compensation with no cap.
- Subsidized Leads: Reduced-cost leads to support your efforts.
- Remote Flexibility: Work from anywhere in the USA.
- Professional Development: Opportunities to grow in a client-focused role.
- Licensing Assistance: Guidance provided to obtain necessary credentials.
Requirements:
- Strong interpersonal and problem-solving skills.
- Experience in customer experience or client success roles is preferred.
- Located in the USA with remote work capability.
- Self-motivated and detail-oriented.
- Willingness to obtain a sales license
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
