What are the responsibilities and job description for the Member Service Representative - Hybrid Remote position at Mortgage Center?
Job Type
Full-time
Description
Customer Service Representative (Call Center) Southfield, MI (Hybrid Remote) Work hours from 10a-6p Pay rate ranges from $18 / hr.-$20 / hr.
Do you have a passion for providing world class customer service? Are you well-spoken, with fantastic phone etiquette? Do you want to contribute to a growing team? Do you have at least one year of office and customer service experience?
If you answered "YES!" to all these questions, the Member Service Representative role at Mortgage Center may be a great fit for you! We're looking for individuals with first class customer service skills who are looking for growth and change. In the role,
You'll be :
- Responsible for answering inbound phone calls and responding to emails, faxes, and other written requests from members and credit unions.
- Responding to inquiries by clarifying desired information; researching, locating, and providing information.
- Resolving problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
You'll have the opportunity to :
You'll have :
Who We Are
We are Mortgage Center and a CUSO - Credit Union Service Organization. We are owned by and originate mortgages for credit unions, as well as for ourselves. You may not know it, but the mortgage industry is a fun, fast-paced, dynamic place to work. If the opportunity to work with teams of other high performers, to do exhilarating work, sounds like the place you want to be, then Mortgage Center is looking for you!
Growth Opportunities
If you are ambitious, bring new ideas, and create exceptional results, you will find opportunities to be rewarded. Mortgage Center always has room for one more smart, talented person.
Our Advice
Click on the button and apply. Don't wait. If you are worried about your qualifications, don't be. We hire smart and talented people for all kinds of roles because smart and talented people are, well, smart. They figure stuff out. Fast. You can do this.
Salary Description
18-$20 / hr.
Salary : $18 - $20
