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Mortgage Banker Trainee

Mortgagepros Llc
Troy, MI Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 3/22/2025


MortgagePros is looking for Mortgage Banker Trainee to join our expanding team!

Our Mortgage Banker Trainee team is our next generation of Mortgage Bankers! As a Mortgage Banker Trainee, you will be enrolled in a top-of-the-line training program provided by an in-house expert to ensure you can become licensed and have the sales skill to become a fully-fledged Mortgage Banker. While in training our Mortgage Banker Trainee’s will have time to study for their licensing exams as well as making phone calls to homeowners, and prospective homeowners that are looking to refinance, using our dialer system. Our Mortgage Banker Trainee’s will be trained on the phone call structure as well as a script to provide information about service features and presenting the benefits of working with MortgagePros!

Role and Responsibilities

  • Be present and engaged while in company provided training
  • Completion of all homework assignments assigned during training
  • Maintain satisfactory exam and quiz performance while in training
  • Perform inbound and outbound client calls
  • Provide exceptional customer service by maintaining thorough knowledge of all lending programs, policies, procedures, and regulatory requirements.
  • Market our company’s unique services to clients based on their needs and requirements.
  • Additional responsibilities related to business needs.

Qualifications and Education Requirements

  • No previous experience mortgage experience necessary, all training is provided!
  • Possess excellent customer service and interpersonal skills
  • Effective listening and verbal/non-verbal communication skills
  • Accountability, adaptability, and motivational mentality
  • Ability to multitask, and work in a competitive and fast-paced environment
  • Maintains a high level of professionalism when interacting with clients


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