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Enrollment Coordinator

Morton Comprehensive Health Services
Tulsa, OK Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Job Summary :

Assists current and prospective patients to obtain medical care, medicine and / or supplies by helping patients review benefits eligibility and choose / apply for healthcare coverage. Facilitate connections to Morton programs and provide referrals to community resources when needed.

Responsibilities :

  • Provide enrollment assistance needed to access health insurance available through the ACA, state Medicaid program, Insure Oklahoma, Medicare and any other appropriate sources.
  • Assist individuals to access local, state and national health assistance programs directly or through referrals to other Morton staff or community partners. Assistance programs include SNAP, Medicare Savings Programs, State Supplemental Payment, TANF, the Medicaid Advantage Waiver Program, Medicare Extra Help, home delivered meals, and other home and community-based services.
  • Clearly and effectively communicate with consumers, educating about options and explaining all aspects of health insurance, including eligibility, use, and benefits.
  • Provide impartial and accurate information that helps people access health insurance and resources.
  • Collaborate with various local organizations to build awareness of coverage options and increase enrollment.
  • Foster internal referrals to other Morton departments, programs and services.
  • Attend and successfully complete all required training, demonstrating proficiency in consumer enrollments.
  • Complete all reports accurately and timely.
  • Other duties as assigned.

Job Qualifications :

  • Associate’s degree in Social Work, Public Health, or Behavioral Sciences from an accredited college preferred, but not required. Minimum of one to two years of experience in healthcare or with referrals to community resources can be substituted in lieu of education.
  • Bilingual in Spanish, preferred.
  • Strong oral and written communication skills. Ability to work professionally as part of a team and individually, in a fast-paced environment. Demonstrated ability to work with people, including those who are uninsured or under-insured.
  • Demonstrate sound judgment, consulting with supervisor when indicated.
  • Comply with HIPAA and Morton privacy policies.
  • Strong computer skills, including Outlook, Word, Excel, and internet-based applications.
  • Ability to work independently as well as part of a professional team.
  • Ability to effectively develop relationships, including with consumers and colleagues.
  • Provide courteous and professional customer service at all times.
  • This position has been deemed a” Safety-Sensitive” position; therefore, Morton reserves the right to refuse to hire an applicant or may terminate an employee in a “Safety-Sensitive Position” who tests positive for medical marijuana even if he / she has a valid medical marijuana license.

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