What are the responsibilities and job description for the Drive-Thru Operations Team Member position at Morty's Cafe North Logan?
Guest Service & Order Accuracy:
- Greet guests warmly and engage in friendly conversation while taking orders.
- Accurately input orders into the POS system and confirm details with customers.
- Communicate clearly and efficiently with kitchen staff to ensure timely preparation.
- Double-check orders for accuracy before handing them out.
- Handle guest complaints or concerns professionally and escalate to management if needed.
Speed & Efficiency:
- Work quickly to process orders while maintaining quality and attention to detail.
- Keep the drive-thru line moving efficiently, balancing speed and accuracy.
- Follow procedures to maintain consistent and efficient service times.
Cash Handling & Transactions:
- Process cash, credit, and digital payments accurately and efficiently.
- Follow all company policies regarding cash handling and register operations.
- Issue receipts and correct change with a focus on accuracy.
Cleanliness & Safety:
- Maintain a clean and organized drive-thru area, including workstations, windows, and surrounding areas.
- Follow food safety and sanitation guidelines at all times.
- Ensure compliance with all health and safety regulations.
Teamwork & Communication:
- Communicate effectively with team members and management to keep service running smoothly.
- Assist with stocking and restocking essential items needed for the drive-thru.
- Support other front-line positions during slow periods or when extra help is needed.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $13 - $15
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