What are the responsibilities and job description for the Front Office Coordinator - Ottosen and Nygard Endodontics position at Mosaic Dental Collective?
Description
Drs. Ottosen & Nygard Endodontics are looking for an experienced and dedicated Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout. This position will report to the Office Manager. The hourly salary range for this position is $20-$26 per hour depending on experience.
What You’ll Be Accountable For
Requirements
Drs. Ottosen & Nygard Endodontics are looking for an experienced and dedicated Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout. This position will report to the Office Manager. The hourly salary range for this position is $20-$26 per hour depending on experience.
What You’ll Be Accountable For
- Greet and check in all patients in a friendly and professional manner.
- Maintain productive schedules and confirm appointments.
- Verify insurance coverage and benefits.
- Gain financial commitment from patients and collect co-payments.
- Present treatment plans and educate patients on their benefits.
- Obtain necessary insurance pre-authorizations.
- Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
- Respond to patient billing, treatment, and benefit inquiries.
- Other duties and responsibilities as assigned by the office manager.
- Competitive salary based on experience and qualifications.
- Comprehensive benefits package including medical, dental, and vision coverage.
- Retirement savings plan (401k) with employer match for eligible employees.
Requirements
- High school diploma or general education degree (GED) or equivalent
- Minimum 6 months dental office experience, with 1 year preferred
- Excellent organizational skills
- Excellent interpersonal communication skills
- Patient advocate; empathetic, adaptable, and ethical
- Ability to multitask effectively
- Proficient in Microsoft Office
- Experience working with PBS Endo system preferred
- Bilingual Spanish speaker preferred
- This position operates in an office environment which includes working with and operating phones, computers, fax machines, copiers, and other office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, stand, sit, bend, stoop, reach, carry, use hands, and eyes. Specific vision abilities required by this job include close vision.
- Location: 1010 5th Street, Wenatchee, WA 98801
- Reports To: Office Manager
- Department: Front Office
- FLSA Status: Non-exempt
Salary : $20 - $26
