What are the responsibilities and job description for the Front Desk Receptionist (Mandarin and Cantonese Speaking) position at Mosaic Diagnostic Imaging?
About Us
We are a state-of-the-art MRI facility dedicated to providing exceptional care and service to our patients. As a rapidly growing organization, we value professionalism, compassion, and efficiency in delivering accurate and timely imaging services.
Job Summary
We are seeking a highly organized and customer-oriented Front Desk Receptionist who is fluent in English, Mandarin and Cantonese to join our team. The ideal candidate will have experience in medical facilities, excel in managing patient interactions, and thrive in a fast-paced environment.
Responsibilities
• Greet and assist patients warmly as they arrive at the facility.
• Manage appointment scheduling and patient check-ins/out efficiently.
• Ensure accurate patient registration, insurance verification, and data entry.
• Answer phone calls and provide clear communication in English, Mandarin, and Cantonese.
• Maintain a clean and organized front desk area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle inquiries about services, procedures, and insurance with professionalism.
• Assist with administrative tasks such as filing, record-keeping, and correspondence.
• Maintain patient confidentiality in accordance with HIPAA regulations.
Qualifications
• Fluency in English, Mandarin and Cantonese (spoken and written).
• Previous experience in a medical facility (MRI or imaging experience preferred).
• Strong interpersonal and communication skills with a friendly demeanor.
• Proficiency in using medical scheduling software and basic office tools (e.g., MS Office).
• Knowledge of medical terminology and insurance processes is a plus.
• Exceptional multitasking abilities and attention to detail.
• High school diploma or equivalent required; additional certifications in medical administration are advantageous.
Why Join Us?
• Competitive compensation and benefits package.
• Opportunities for growth within a fast-expanding company.
• Collaborative and supportive work environment.
• The chance to make a meaningful impact in patients’ lives.
Ready to Apply?
If you’re passionate about providing outstanding patient care and meet the qualifications, we’d love to hear from you! Please submit your resume and cover letter online at Indeed.
Mosaic Diagnostic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $17 - $22