Turndown Attendant

Centrally located in the heart of beautiful Sonoma, right on the corner of the lively and historic Sonoma Square, the bustling activity of the plaza provides the ideal setting for this 27-room contemporary boutique hotel and award winning restaurant. Executive Chef Armando Navarro's award-winning and locally-loved menu is crafted from Sonoma ingredients that change with the season. We offer a unique work environment that emphasizes the personal touch for our guests and a positive, professional and healthy work environment for our employees.WHAT WOULD YOU DO AS A TURNDOWN ATTENDANTThe Turndown Attendant is responsible for maintaining a comfortable environment in the guest rooms by cleaning and preparing the room for the guest to sleep in. Provides a high level of attention to detail and following procedures. ESSENTIAL FUNCTIONS:

• To communicate all guest requests to an appropriate supervisor in a timely and professional manner.
• To satisfactorily perform routine housekeeping tasks in guest rooms, including sweeping, mopping, dusting, cleaning and disinfecting bathrooms, replacing linen and towels and replenishing amenities.
• Perform routine turn-down services in guest rooms, including emptying trash, removing used room service items, replacing used glasses, towels, paper products and amenities, removing Euro pillows from the bed, turning duvet cover, turning on bedside light and turning off the TV
• Deliver turn-down amenities to the room.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• To promptly report any deficiencies and maintenance needs in guest rooms.
• To maintain the cleanliness and order of linen closets and promptly report any deficiencies or problems.
• Comply with all company policies and procedures.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
• Attend all mandatory meetings as directed.
• To perform other tasks, including cross-training, as directed.
  
  

North Block Hotel Restaurant is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.Palisades Hospitality offers the following benefits for eligible full time employees:Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 18Perks: All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.