What are the responsibilities and job description for the Greensboro Counter Sales Associate position at Mosaic Inc?
Mosaic is a different kind of interior distributor, delivering a unique approach to meet the imaginative needs of a new generation of builders and remodelers. Providing exceptional customer service and a wide array of products, we pride ourselves on our unique selections, creative designs, and optimum solutions. Offering custom cabinetry, plumbing, lighting, and a variety of tile, stone, and flooring, Mosaic partners with leading national and international suppliers to ensure that our customers receive the very best in options to fit all budgets and tastes.
Headquartered in Chantilly, VA, Mosaic occupies a broad geographic footprint with nine locations across Virginia, Maryland, and North Carolina, as well as a Central Servicing Center and Warehouse located in Doswell, VA. Each of our design Centers houses state-of-the-art showrooms, dedicated contractor sales counters, and on-site, fully-stocked warehouses.
Mosaic is currently seeking a Counter Sales Associate to join our experienced Contractor Services Team. The Counter Sales Associate is responsible for all customer interactions within our Counter Sales area. This position is expected to provide a high level of customer service while simultaneously focusing on operational tasks essential to the Branch's overall success.
What You'll Do:
- Process customer orders, maintain communication with customers, and provide all necessary updates in a timely manner.
- Coordinate all shipping and receiving efforts and monitor logistics involving customer deliveries.
- Complete customer sales by means of data entry, product verification, quantity input, and payment collection.
- Provide expert-level customer service through effective communication efforts via in-person, telephone, and email.
- Occasionally participate in warehouse duties, including shipping and receiving, order processing, and inventory maintenance.
What We're Looking For:
- Comfortable building and maintaining professional relationships with customers.
- Focused on providing exceptional customer service.
- Ability to effectively communicate and problem-solve.
- Thorough and detail-oriented, with an excellent focus on obtaining results.
- Proficiency to multi-task in an effort to complete all responsibilities and duties in a timely and productive manner.
- Minimum of 2 years of experience working in customer service or sales.
- Experience in the remodeling, construction, or home improvement industry is preferred.
- Computer skills to include Microsoft Office and Outlook.
Why You'll Love Working Here:
- Competitive salary, commissions, and participation in net profit-sharing.
- Medical, Dental, and Vision Insurance.
- Paid Holidays (including your birthday!).
- Generous PTO.
- 401k Employer Matching Program through John Hancock.
- Employee product discounts.
- Flexible schedules with an understanding of a needed and deserved work-life balance.
- Limitless growth opportunities.
- No weekends.
Job Type: Full-time
Shift:
- Day shift
Ability to Commute:
- Greensboro, NC 27407 (Required)
Ability to Relocate:
- Greensboro, NC 27407: Relocate before starting work (Required)
Work Location: In person
