What are the responsibilities and job description for the Mosaic @ Home Coordinator - Case Manager position at Mosaic?
Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.
What You'll Do:
- Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
- Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
- Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
- Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
- Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
- Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.
SCHEDULE: Position will require travel up to 2 hours outside of Osceola area - Vehicle provided. OnCall responsibilities 1 day a week and every 5th weekend for providers and individuals on caseload, may include some evenings and weekends. Typical hours will be day hours but will require flexibility to meet the needs of the department. Position will office in Osceola.
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What You'll Bring:
- A Bachelor’s degree is preferred;
- A minimum of two years of related work experience is required.
- Previous experience working with people with intellectual disabilities is a plus.
- Valid Driver's license.
- Passion for Mosaic’s mission.
- Strong communication and relationship-building skills.
- Experience in behavior management and knowledge of regulations.
- Excellent planning and problem-solving skills.
- Computer proficiency.
Why You'll Love Working at Mosaic:
- Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
- Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
- Professional Growth and Development: Opportunities for training and advancement within the organization.
- Live Our Values: Embrace Mosaic’s values of belonging, connection, faithfulness, and grit.
- Competitive Benefits: We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan and paid time off hours (this benefit starts accruing day 1 with ability to use immediately)
