What are the responsibilities and job description for the Support Services - Case Manager / QIDP position at Mosaic?
If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.
We’re looking for a Support Service Coordinator/QIDP to join our team!
At Mosaic, we empower people to live as independently as possible. As a Support Service Specialist, you’ll oversee the quality aspects of individuals served in our intermediate care facilities, focusing primarily on quality, clinical and compliance outcomes.
Who will love this job:
- A natural helper - You have a knack for sensing the emotions of those around you, often feeling what others are feeling as though the emotions are your own.
- A collaborator- you know that cross-functional teams come up with the most successful solutions
- A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments
- A mediator - you’re a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations
What YOU’LL Do:
- Participate in maximizing employee engagement by supporting direct support teams with adequate training and coaching
- Coordinate and direct the delivery of habilitative services with regulatory requirements
- Manage development of individual-centered programs and monitor the quality of services delivered
- Develop new policies, procedures and methods to deliver quality services
- Provide on-call assistance and guidance to staff during critical situations.
SCHEDULE: Generally a day position with on-call responsibilities rotating weekends – which may require other hours and flexibility based on the needs of the department/ agency. Position located in Axtell.
What YOU’LL Need:
- You’re comfortable and even thrive in fast-paced environments where you learn something new every day
- Bachelor’s Degree in Human Services, Occ Therapist, Nurse or related field - REQUIRED
- Two years of experience working with individuals with developmental disabilities
- Strong background in performing habilitative services in a thoughtful and purposeful manner
- Ability to adapt and be agile as needed in a fast-paced environment
- High intrinsic motivation to serve others through an individual-centric operations method
- Experience working in an intermediate care facility for individuals with intellectual disabilities and may require QIDP certification where needed.
What YOU'LL Get:
- Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
- Education Assistance to further your education or develop your career
- Health, Dental, Vision, Prescription options available
- Professional & Personal Development Opportunities
- 403b Retirement Plan
- Paid Time Off that starts accruing your first day
