Marketing Coordinator

Description

Position Summary

The Marketing Coordinator supports the Marketing Manager in the planning, execution, and oversight of marketing initiatives, programs, and events that align with the strategic goals of the Moscow Food Co-op. The role encompasses a diverse range of duties, including event coordination, content creation, graphic design, and administrative support. This position is integral to promoting the Co-op’s mission, products, and services, while fostering community engagement and driving member participation.

This is a full-time (38-40hrs per week) position. Days and shifts vary and include evenings and weekends for events. Must be flexible with scheduling due to events. Candidate must be available during university breaks and holidays.

Key Responsibilities

Marketing and Administrative Support

• Provide general administrative and operational support to the marketing department, including data entry, calendar management, phone coverage, and filing.
• Assist with the creation of marketing content for Co-op publications, social media, and the website.
• Maintain a current knowledge of trends and developments in the natural foods industry, and how they impact the Moscow Food Co-op’s brand.
• Help prepare educational materials and promote the Co-op as a resource for community programs on nutrition, food, sustainability, and cooperatives
• Contribute to the development of marketing materials (e.g., flyers, newsletters) and ensure content is aligned with the Co-op's brand standards.
• Aid in the production of the Fresh Flyer and e-newsletter, keeping the Co-op’s community informed on sales, events, and outreach efforts.
• Assist in content creation for social media platforms to enhance brand visibility and engage with the community.
• Perform additional duties as assigned by the Marketing Manager.

Event, Program, and Demonstration Coordination

• Coordinate the logistics and execution of in-store and community events, including vendor demonstrations, educational classes, and special programs (e.g., Change for Good, Participating Owners).
• Manage event schedules, coordinate with vendors, and collaborate with store management to ensure smooth event operations.
• Work with the Marketing Manager to strategize new events to drive customer engagement and sales.
• Capture high-quality photos for event documentation, marketing materials, and social media. Maintain a consistent visual style in line with the Co-op’s brand.
• Develop and maintain accurate vendor mailing lists and keep event documentation organized.
• Communicate regularly with operations teams to ensure that event needs align with store and marketing requirements.

Graphic Design Support

• Assist in creating in-house promotional materials, including signage, recipe cards, gift cards, and Co-op merchandise, while adhering to brand guidelines.
• Support the design and development of logos, packaging, and promotional assets that align with the Co-op’s branding strategy.
• Produce monthly and quarterly publications, ensuring timely distribution and high-quality content.
• Help prepare promotional materials for the Board of Directors, such as the Annual Report and election materials.
• Provide support in maintaining brand consistency across all marketing and communication materials.

Co-op Performance Standards

Customer Service

• Provide excellent customer service by being approachable, attentive, and responsive to both internal and external customers.
• Follow the 10-4 Service Rule to create a welcoming and helpful environment for customers.
• Address customer concerns and complaints promptly and professionally, collaborating with the management team to resolve issues

Communication

• Communicate effectively and professionally with all staff members and external partners.
• Follow the Co-op’s communication policies, including answering and routing phone calls as per established procedures.
• Report customer feedback and suggestions to the appropriate department or Manager.

Team Collaboration

• Work cooperatively with all departments, fostering a positive team environment.
• Maintain excellent attendance and punctuality and take breaks according to Co-op policy. Maintain scheduling flexibility as needed for events and promotions.
• Contribute to staff training and Co-op-wide initiatives, ensuring a collaborative and supportive workplace culture.
• Follows the direction of the Manager on Duty (MOD)

Qualifications

Qualifications

Required

• Strong commitment to the mission and values of the Moscow Food Co-op.
• High School diploma or equivalent, with at least two years of experience in marketing, event coordination, or graphic design in a retail or grocery store setting preferred, or a combination of relevant education and experience.
• Ability to work both independently and collaboratively in a team setting.
• Proficiency in Microsoft Office, Canva, Google Workspace, and social media platforms.
• Excellent written, verbal, and visual communication skills.
• Basic knowledge of the natural foods industry and retail concepts.
• Strong organizational and multitasking abilities, with an attention to detail.
• Ability to work flexible hours, including weekends and evenings, as required by events and marketing needs.

Physical Requirements

• Ability to stand or sit for long periods and to move about the store and surrounding properties.
• Ability to lift 50 pounds, move carts and racks, and ascend/descend ladders.
• Capable of frequent bending, squatting, and reaching.
• Ability to work in varying temperatures and conditions.
• Visual acuity to perform activities such as data analysis, reading reports, and viewing a computer screen for extended periods.

Salary : $17 - $20