What are the responsibilities and job description for the Customer Service Representative position at Mosquito Authority/Pest Authority - Greater Alabama?
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you!
As a Customer Service Representative at Mosquito & Pest Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service Representatives are great communicators with strong phone skills and proficiency in computer data entry. In this position, you will have the opportunity to work with both current and potential customers, as you handle service inquiries, concerns, and requests about our products and services.
If you’re committed to excellent customer service and enjoy helping others, this is a great opportunity for you!
Essential Duties and Responsibilities:
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Answer customer calls and provide general information regarding product pricing, availability, and order details.
- Responsible for achieving an acceptable conversion rate of inbound prospective customer call to customers.
- Communicate effectively with service technicians, managers, and customers to ensure high quality and timely expedition of customers.
- Work flexible schedule as required to meet weekly responsibilities, including occasional weekend hours.
Requirements:
- High School graduate / GED
- Strong communication skills - verbal and written
- Proficiency with the all Microsoft Office platforms
Perks:
- Paid training
- Work life balance
- Competitive compensation
- Commission plus hourly pay
- Healthy approach to work/life balance
- 401K
- Paid time off & paid holidays
- Employee benefit programs available
About Us:
Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind.
Join our team today!
By applying to this position, I understand that I am applying to work at a location that is owned and operated by an independent franchisee, not Mosquito Authority Corporate. I acknowledge that each independent Mosquito & Pest Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Flexible work from home options available.
Salary : $16 - $22
