What are the responsibilities and job description for the Sales Representative position at Mosquito Joe of South Central PA?
Sales Representative, Lancaster, PA
Office Location in Lancaster, PA
MoJo is a local, family-owned business and we’re looking for a SALES Representative to join our team. If you’re an organized, well spoken, and motivated looking for a position that will offer you professional growth in a range of areas including sales, customer service, marketing, social media, and learning about a small business operation, this could be the ideal job for you.
About Us
We provide outdoor pest control services to residential and commercial customers, ridding outdoor pests with an expertise in mosquito and tick control so our customers can enjoy their backyard, patio dining, and play.
We’re a locally owned and family operated company for 8 years and part of the Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and we want you to join us!
Job Description
As a Sales Representative, you will support the owners and Director of Operations, and engage with customers in a sales, marketing and customer service approach in order to sell our unique pest control programs to lead inquiries and to inform and sell new services to current customers.
As an Inside Sales Representative, you should have strong communication, SALES and marketing skills, and have strong proficiency in computer data entry in order to maintain loyal customers. You should be well spoken and responsive with urgency to keep our customers loyal and happy with our satisfaction guaranteed services that we provide to them.
Benefits and incentives:
- Bonus and incentives based on sales success and obtaining company goals
- Earn an ADDITIONAL bonus each week, Up to $250/week for achieving new customer acquistion goals
- Customer $25 referral bonus- unlimited
- Employee referral bonus- up to $1,000
- End of season bonus up to $1000
- We are looking for full time hours working 9am to 6pm weekdays; 1-2 Saturdays/month flex time with remote access
- Monthly company events
- Logo gear for office wear and marketing events provided
- Eligibility for 401K
Job type: Full time or part time during our season March through Mid November
Requirements:
- Ability to sell the pest control program, closing 60% of all leads
- Excellent Customer Service Skills
- Strong interpersonal, listening, and communication skills- verbal and written
- Sales experience, phone sales experience
- Computer skills with word, excel, Microsoft cloud, and franchise platforms
- Social media experience with Facebook, Instagram, and other platforms.
- Strong attention to detail to maintain customer accounts.
Responsibilities:
- Provide superior customer service and communication
- Sign customers up for our services and ability to differentiate our expertise from the rest of the competition through our MoJo Advantage
- Manage and execute customer sales process via phone and online sales applications.
- Extremely responsive to directly with customers either by telephone or email to respond to customer inquiries.
- Set up new customer accounts
- Keep records of customer interactions and transactions
- Maintain customer databases
- Marketing in the community
- Managing social media and marketing
- Participate in team meetings
- Ability and willingness to work flexible hours
Job type: Full time or part time during our season March through October
Education and experience:
- High school diploma, general equivalency diploma (GED) or equivalent
- Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
- Knowledge of administrative office processes preferred
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- Day shift
Supplemental Pay:
- Bonus opportunities
- Performance bonus
- Yearly bonus
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
Salary : $17 - $20