Office/Sales Agent

Job Description

Job Title: Full Time Office & Sales Agent
Reports To: Office Manager and Owner
Status & Salary: Non-Exempt / Hourly rate based on experience, Sales Bonuses

SUMMARY OF ROLE:
The Office Agent is responsible for actively participating in a wide range of clerical and sales-related tasks under the guidance of the Office Manager and Owner. This position is a year-round role that requires the Sales Agent to work Monday-Friday, for 30-40 hours per week. The typical work schedule is from 9am-6pm, with a one-hour lunch break.

ESSENTIAL DUTIES & RESPONSIBILITIES, including but not limited to:

1. Actively supports the company in meeting sales goals.
2. Participates in marketing, promotions, and positive customer service management.
3. Handles incoming calls, inquiries, and/or complaints and appropriately resolves them or directs the caller to the appropriate party.
4. Supports and maintains positive relations with all customers, employees, subcontractors, and vendors.
5. Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a fast-paced environment.
• Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
• Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication.
• Ability to exercise good judgment and self-control.
• Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
• Ability to work both autonomously and as a team-player. Understands when a superior needs to be involved in decision making.
• Demonstrated ability to operate safely in the workplace.
• Possess a strong ability to manage rejection while continuing to close sales.
• Be a team-player with a can-do attitude.

MINIMUM QUALIFICATIONS

• High school graduate or equivalent, and two-year degree is preferred.
• Proficient computer skills, with a strong working knowledge of the primary Microsoft Office programs and GPS.
• Ability to successfully pass a background check, including valid driver’s license and a clean driving record, and other pre-employment screening.
• Reliable transportation to and from work.

PHYSICAL REQUIREMENTS

• Able to sit at a desk comfortably while working on a computer, for extended periods of time.
• Ability to lift up to 10 lbs.
• Ability to work in a constant state of alertness and safe manner.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation Package:

• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Augusta, GA 30909: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer Service and/or Sales: 1 year (Required)

Work Location: In person

Salary : $12 - $15