What are the responsibilities and job description for the Assistant Service Advisor/ BDC position at Moss Motors, Inc?
Description of the Role:
The Assistant Service Advisor/BDC position at Moss Motors, Inc in Lafayette, Louisiana involves providing support to the service advisors and acting as a liaison between customers and the service department. The role requires excellent communication and customer service skills to ensure customer satisfaction.
Responsibilities:
- Assist service advisors in managing customer inquiries and requests
- Coordinate and schedule service appointments
- Provide accurate and timely information to customers regarding their service needs
- Follow up with customers to ensure satisfaction and address any concerns
- Maintain and update customer records and service history
Requirements:
- Prior experience in customer service or a similar role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Attention to detail
- Basic computer skills
Benefits:
We offer competitive compensation starting from $15 to $20 per hour, based on qualifications and experience.
About the Company:
Moss Motors, Inc is a reputable automotive dealership located in Lafayette, Louisiana. We pride ourselves on providing top-quality vehicles and exceptional customer service. With a dedicated team and a commitment to excellence, we strive to exceed our customers' expectations every day.
Salary : $15 - $20
