What are the responsibilities and job description for the Rental Car Agent position at Mossy Nissan Oceanside/Infiniti of Oceanside?
Mossy Automotive Group is currently looking for an experienced Rental Car Agent to join our motivated team. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Responsibilities
Informing customers of rental program requirements.
Actively communication with Service Advisors
Verifying driver license and insurance information.
Respond to customers questions, anticipating & responding to customer needs
Completing rental agreements in accordance with rental program policies & procedures
Creating/updating sublets for service customer.
Completing the return of rental agreements with inspection of vehicle and fuel level.
Add/retire rental vehicles from inventory
Maintain inventory on total units
Qualifications
Have a valid driver’s license with a clean driving record.
Have a positive upbeat attitude.
Be willing to go above and beyond for customer experience/satisfaction.
Have a sense of professionalism and be able to smile in the face of adversity and demanding clients.
Have the drive to learn and progress within the company.
Be skilled in typing and using a computer based programming.
Be organized and detail oriented with paperwork and filing.
Able to handle multitasking (being able to handle two or three customers at the same time while verifying information).
Have great phone etiquette
Ability to thrive in a team environment
Salary : $21