What are the responsibilities and job description for the Part Time Guest Service Representative position at Motel 6 Oak Creek?
Motel 6 Oak Creek (1201 W College Ave)
Part Time Guest Service Representative
***This position requires the employee to work both day and evening shifts and have a flexible schedule to work 2-3 days per week***
- NO EXPERIENCE
- ON THE JOB TRAINING AVAILABLE
- MUST PASS BACKGROUND CHECK
We are looking for a friendly and enthusiastic Guest Service Representative who embodies hospitality and guest service. The ideal candidate possesses an upbeat personality, is engaging, responsible, can think quick on their feet, and is adept at multi-tasking.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guests’ complaints in a timely and professional manner
- Maintain updated records of bookings and payments
- Use keen observation to protect property assets and guests
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role (preferred)
- Customer service attitude
- Excellent communication and organizational skills
- Microsoft 365 knowledge (Word Documents)
Requirements
- Only interested serious candidates apply
- Availability to work a flexible schedule
- Weekends (a must)
What to wear for interview:
- Business casual (dress pants/skirt, button down/blouse or solid color polo shirt, optional tie)
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Application Question(s):
- Why do you think you would be a great fit for our Guest Service Representative opportunity?
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- Customer service: 1 year (Required)
- overnight: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $13
