What are the responsibilities and job description for the Front Desk Agent position at Motel 6 / Studio 6?
Job Summary
As a Front Desk Receptionist, you will be the first point of contact for our company, providing exceptional customer service and administrative support. Your role is crucial in creating a positive impression for all visitors and callers.
Duties
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls promptly and efficiently
- Maintain a tidy and presentable reception area
- Provide excellent customer support by addressing inquiries and resolving issues promptly
Requirements
- Proven experience in a customer service or receptionist role is preferred
- Proficiency in using office equipment including printers, copiers, and fax machines
- Strong communication skills with excellent phone etiquette
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Knowledge of basic office management procedures
- Familiarity with technological systems is a plus
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Dayton, OH 45459 (Required)
Work Location: In person
Salary : $11