What are the responsibilities and job description for the Front Desk Clerk position at Motel 6?
Front Desk Clerk
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Tending to guests' complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and equipment.
- Managing budgets, records, and contracts.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Conducting performance reviews with the front desk staff.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.
- able to work well on their own.
- Punctual and reliable
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Front Desk: 1 year (Preferred)
- Hotel Experience: 1 year (Required)
Work Location: In person
Salary : $13 - $16
