What are the responsibilities and job description for the Front Desk/Night Auditor position at Motel 6?
Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Provide information about services, available rooms, rates, and amenities
- Respond to guest inquiries, requests, and complaints promptly and courteously
- Manage reservations and ensure accurate data entry in the booking system
- Coordinate with other departments to meet guests' needs and resolve issues
- Maintain a neat and organized front desk area
Skills:
- Experience in the hotel or hospitality industry preferred
- Strong guest relations skills with a focus on delivering exceptional service
- Knowledge of hotel management systems and phone systems
- Multilingual abilities are a plus
- Excellent phone etiquette and communication skills
- Familiarity with resort operations and guest services
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Greenville, SC 29615 (Required)
Ability to Relocate:
- Greenville, SC 29615: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13
