What are the responsibilities and job description for the NC - Meck County - ITS - Deployment and Desktop Support position at Moten Tate, Inc.?
Start Date : 7 / 1 / 24 to 9 / 27 / 24
Two Field Services / AV contractors required for Mecklenburg County.
Expected Skills : Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.
Description (including, but not limited to) :
Assisting with increased Field Services workload due to organization wide return to office effective July 1, 2024; primary focus will be resolving incidents and assisting with AV initiative to bring support more in-house.
Current AV equipment in use includes Crestron room controllers and scheduling panels, various brands of displays, and VIA wireless presentation devices.
Day to day work will consist of :
- Gathering information and creating initial inventory of AV equipment county wide
- Working through automated task for AV proactive checklist on regular cadence
- Assisting with small scale upgrades / installs of AV equipment
- Completing standard Field Services (desktop) support requests and break / fix incidentPl
