What are the responsibilities and job description for the Title Assistant position at Mother Lode Holding Company?
Who We Are
We are Montana Title and Escrow Inc., a Mother Lode Holding Company. We are a family! We like to throw a big party. We like to laugh out loud and have loads of fun. We encourage growth within our company. We are proud of the fact that our employees & leaders are passionate about taking care of their customers and in supporting each other. We take care of our people. We don't just tell our folks how much we appreciate them, we show them. Each and every day.
What We Do
The Title Assistant job family applies to a wide range of administrative or support duties that broadly support residential, commercial and / or industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.
Employees gains skills and experience and can complete most tasks with little instruction.
HOW YOU'LL CONTRIBUTE
- Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
- Creates and maintains files, records and reports; monitor and track workflow
- Responds to inquiries and gathers information to resolve issues and complete the title process. Communicates information and prepares documentation and reports
- Communicates with internal and external groups
- Other duties as assigned
WHAT YOU'LL BRING
Required Education, Experience, Certification / Licensure
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.
