What are the responsibilities and job description for the CR Support Operator position at Mother Parkers Tea & Coffee USA, Ltd?
Control Room Support Operator 2nd shift
Who is Mother Parkers?
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100 years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!
The Role: Support Control Room Operations around green bean receiving, roasting, grinding, quality assurance, sanitation and general housekeeping, and preventive maintenance.
What you get to do:
- Perform all quality assurance requirements and documentation including but not limited to color, moisture, density, grind analysis, and calibration of equipment.
- Perform and document all necessary HACCP checks.
- Assist Control Room Operator in scheduling of receiving, roasting and grinding including quality parameters, managing bins to maximize capacity and production efficiency.
- Provide relief to green bean operators when needed.
- Perform master sanitation, housekeeping, rework, and preventative maintenance duties as needed. Assist Control Room Operator with thermal cleaning of roaster, cleaning of pelletizer, and dust collection system cleaning.
What you bring to the role:
- Coordinate and participate in changeovers of all types.
- Communicate issues in control room to Control Room Operator and other departments as necessary.
- Document film usage, rejected materials and rework.
- Verify case counts at the completion of a run.
- Make minor repairs and/or adjustments to equipment as needed.
Other important information:
- 2nd Shift - Mon - Fri. 2:00pm - 10:30pm
What we offer you:
- Competitive Total Rewards package – health benefits coverage on day 1, employer matched retirement savings plans, optional Health or Wellness Spending Accounts.
- Employee discount program on our coffee and tea products.
- Annual Safety Shoes Program – your safety is our #1 priority.
- Tuition Assistance Program – we value continuous learning and self-development.
By providing your information to us, you understand and agree to Mother Parkers Tea & Coffee’s Privacy Policy: https://www.mother-parkers.com/privacy-policy/
While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodation for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
