What are the responsibilities and job description for the Quality Assurance Tech II position at Mother Parkers Tea & Coffee USA, Ltd?
We'd love for you to be part of the Mother Parkers Tea & Coffee family!
Who is Mother Parkers?
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and food service chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100 years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!
We are hiring a Quality Assurance (QA) Tech II (Monday - Friday: 8:00 a.m. - 4:30 p.m.)
In this role, you will support Mother Parker’s safety operations and quality control measures. This position requires frequent coordination with Management to ensure compliant implementation of project plans and specifications. This position will occasionally require monthly internal audits (with pictures), as well as daily inventory tracking for janitorial supplies and safety supplies. All information must be entered in an Excel-based QA/QC report. All equipment must be inspected and calibrated at a set frequency, in compliance with the internal calibration matrix.
Additional Duties:
- Actively participate and promote all safety processes
- Evaluate and identify areas of improvement from a safety and employee training perspective
- Inspect packaging lines during each shift and verify the production Quality checks, packaging integrity, and label by comparing with the shop order.
- Inspect, verify, and record Quality checks for every shop order run during a shift.
- Identify, assist, address and document quality holds.
- Maintain Hold Area and ensure hold product is accurately documented in a database; ensure hold procedure is followed properly.
- Review and monitor all deviations to aid in corrective action and decision-making
- Maintain retained samples storage area in an orderly fashion.
- Locate and pull samples as needed and rotate out old stock.
- Perform environmental sampling and work closely with QA supervisor and 3rd party lab
- Ability to trend analytical data and perform root cause analysis
- Review daily paperwork for all lines to make release decisions
- Active involvement in quality improvement processes and ability to enforce policies and procedures in the facility.
- Perform other duties as assigned (i.e. testing of competitor samples, assisting production when needed)
- Perform equipment calibrations on a Daily and weekly basis, verifying the readings and recording the results.
- Daily operational inspection of GMPs and rework process on the production floor to ensure quality/safe working environment is maintained.
- Assist QA Supervisor in performing monthly audits and other tasks as assigned.
- Purchase material and track inventory of all safety and janitorial supplies with working knowledge of EAM
- Oversee with assistance from QA supervisor, processes and systems for reporting, monitoring, and correcting operational deficiencies about food safety and quality
- Provide support to QA technicians and motivate the team to achieve quality goals
Qualifications:
- Bachelor’s degree with 2 years in food industry or an Associate’s degree with 5 years of experience in food industry
- HACCP certification
- PCQI (preventative controls qualified individual)
- Solid knowledge of SQF
- Critical thinking /problem solving. Thorough knowledge of CAPA process
- Deadline oriented
- Analytical Skills
- Attention to detail
- Good communication skills with peers and production personnel
- Promoting process improvement
- Leadership and organizational skills
- Computer skills including Word, Excel, Outlook, and Microsoft AX
- Plan and organize tasks effectively and efficiently.
- Familiarity with Food manufacturing GMP’s.
- Excellent oral and written communication skills.
- Proven reliability and responsibility.
- Ability to work with limited direct supervision
- Fluency in English, both written and verbal.
By providing your information to us, you understand and agree to Mother Parkers Tea & Coffee’s Privacy Policy: https://www.mother-parkers.com/privacy-policy/
While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodation for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.