What are the responsibilities and job description for the Assistant Store Manager position at Mother's Market & Kitchen?
Under the Store Manager supervision, the Assistant Store Manager performs the following duties :
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
TYPICAL DUTIES & RESPONSIBILITIES
- Oversee, direct, and assist in store and restaurant operations
- Follow up on cashier settlements, store promotions, and shift coverage
- Communicate directly with the department managers on their department issues, concerns, and achievements
- Interact with personnel on a human resources level with regards to their schedule needs, communications, and reviews
- Walk sales floor to monitor / interact with customers and employees
- Greet customers and maintain good customer relations with regards to transaction inquiries, compliments / complaints, and special request follow-up
- Review daily sales and monitor the daily labor changes
- Coordinate training schedule of new hires with department managers ensuring the best instruction
- Read and respond to Manager’s reports on matters of importance, relaying the content to applicable department / staff
- Look for areas where improvements in service may be required (implements processes, procedures and / or changes to address these issues)
- Take a daily visual inspection of perimeter as well as question staff about facility to ensure maintenance of physical appearance and proper function of parts
- Responsible for ensuring safety & security of store and staff
- Direct the efforts of staff to ensure productivity and quality of customer service
- Report any malfunctioning equipment to appropriate person
- Develop and implement merchandising plans, including creating attractive displays, merchandise new items, sales items and promotional in order to meet sales and profit objectives of the store and departments
- Support the Store Manager with development and direction in the execution of strategies to improve product placement and appearance
- Perform duties of staff when required / needed
- Serve as a role model to others instilling a positive attitude in employees
- Write reports for accidents or other incidents such as when employees or customers are hurt within the store premises and process according to company procedures
- Responsible for dealing with emergencies, crises, and any problems that arise during the day in the store
- Develop and train future leaders and is responsible for making sure employees are trained
QUALIFICATION GUIDELINES
Experience
Knowledge of :
Ability to :
Physical Requirements / Working Conditions :
Special Requirements :
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
At Mother’s Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity / expression, age, marital status, disability, or any other legally protected characteristic.
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