What are the responsibilities and job description for the Care Coordinator position at Motion MSK?
As a Care Coordinator, you’ll play a vital role in supporting our Broward County clinics, ensuring every patient receives the high-quality care they deserve. You’ll collaborate with our providers, operational teams, and external partners to deliver efficient and compassionate care across both in-person care and virtual settings.
What you’ll do:
- Be the Backbone of Clinic Operations
- Provide crucial support for our MSK clinics, ensuring seamless day-to-day operations in both in-person care and virtual settings.
- Partner closely with Motion MSK providers to deliver a delightful and efficient patient experience.
- Support and Streamline Processes
- Manage scheduling, billing, and referrals while tracking key metrics to optimize workflows.
- Oversee the end-to-end referral process, ensuring timely communication and follow-up for patients and partners.
- Build Relationships
- Foster strong connections with clinical and operational teams, as well as external vendors and partners.
- Serve as a trusted point of contact for patients, ensuring they feel supported throughout their care journey.
- Define and Refine Operations
- Under the guidance of the General Manager, help shape and improve clinical operations workflows to deliver high-quality patient care at scale.
- Continuously assess and enhance processes to ensure efficiency and effectiveness across all care settings.
- Bachelor’s degree in a related field or related hands on experience
- Have relevant work experience
- Worked in an ambulatory practice as a patient care coordinator, referral coordinator, or medical assistant
- Created and maintained operational workflows
- Partnered successfully with physicians to enable outstanding care delivery
- A passion for delivering exceptional patient care and operational excellence.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- A collaborative spirit, with experience working across teams and fostering partnerships.
- A proactive mindset and a knack for problem-solving to support continuous improvement.
- It’s a plus if you are multi-lingual or have start up experience
At Motion, we know that providing great care starts with taking care of our team. That’s why we’re committed to supporting you both professionally and personally, offering a comprehensive set of benefits designed with your well-being in mind.
- Health Benefits: We’ve got you covered—literally. Our dental and vision plans are 100% company-paid AND our medical plans are up to 90% company-paid, keeping health benefits for you not only accessible but also affordable!
- Retirement Savings: Secure your future with our competitive retirement plans, which include a company match to help you grow your savings.
- Paid Time Off: From PTO and holidays to parental and bereavement leave, we’re here to support you through all of life’s moments.
- Family Building: We’re here for you as you grow your family, offering financial support for fertility treatments and family-building assistance.:
- Mental Health Support: Your mental health matters. That’s why we provide free 24/7 access to mental health resources to ensure you’re supported whenever you need it.
