What are the responsibilities and job description for the Automotive Technician - Field Service position at Motion Recruitment Partners LLC?
The Automotive Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross-functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
SHIFT - WEDNESDAY to SUNDAY - 7AM TO 4PM
Responsibilities
- Ability to assist in daily EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stations
- Conduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelines
- Document results (pass / fail) of pre-delivery inspections and communicate results to team members / supervisor
- Follow repair procedures with efficiency without compromising quality and safety
- Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
- Assist and support vehicle repairs in a setting outside of a service center
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