What are the responsibilities and job description for the Cloud Support Engineer position at Motion Recruitment Partners LLC?
Cloud Support Engineer
Andover, MA
Onsite
Contract
35 / hr - $50 / hr
This client uses an IoT device to track data of energy use to help businesses become more energy efficient. They are hiring for a Cloud Support Engineer that can join their Customer Success Unit team. This team focuses on end user support, incident management, problem management, and service management. Their ultimate goal is to improve relationships with users and improve customer experience.
They need someone with previous cloud support experience and excellent customer service skills. Azure experience is preferred, but they are open to anyone with strong cloud support skills. The ideal candidate will have previous IoT experience and ITIL framework experience. This is a long term contract position. This is a hybrid position.
Required Skills & Experience
3 years of Cloud Support experience (Azure preferred)
ITIL framework
Familiarity with IoT problematics
Familiarity with Cloud PaaS / IaaS / SaaS environments
Experience in a customer facing support role
Strong communication skills
What You Will Be Doing
Tech Breakdown
- 100% Azure
Daily Responsibilities
90% Hands On
10% Team Collaboration
You will receive the following benefits :
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans / Disability / Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by : Kaylyn Romano
Specialization : Cloud Engineer
Salary : $35 - $50
