Digital Content Manager

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Digital Content Manager in Chandler, AZ (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Required Skills & Experience

• 2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Desired Skills & Experience

• 3 year of experience with SDL Tridion/Web 8.0 or similar enterprise CMS.
• Proficient in HTML, including knowledge of XHTML, CSS, and Accessibility/WCAG standards.
• Familiarity with JSON, XML and XSL code and usage.
• Experience with web publishing and web content lifecycles.
• Excellent communication skills
• Intermediate or higher level with Office365 (Sharepoint, Word, Excel, PowerPoint, Visio.)
• Working knowledge of SharePoint & JIRA
• Detail oriented, organized, and able to manage multiple activities and responsibilities.
• Customer service and customer focus experience.
• Ability to logically tackle and solve complex issues, good analytical skills.

What You Will Be Doing

• Participate in low to moderately complex initiatives and identify opportunity for process improvements within Business Execution.
• Review and analyze basic or tactical Business Execution assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
• Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
• Provide information to client personnel in Business Execution.
• Understand CB/CIB channel's goals, strategic business objectives and how the content publishing projects fit within those objectives.
• Keep the end-user and customer in mind throughout the project lifecycle.
• Understand and have a strong grasp of the technical environment that supports the different channels (desktop/mobile/etc.).
• Work with a multi-disciplinary team (QA, designers, product owners, technology, etc) to ensure deliverables are completed and released under tight timelines.
• Intake, Project Management and Collaboration Skills
• Author content for various CB/CIB communications (channel communications, help materials, etc) as well as manage publishing status and information related to assignments, and validate work.
• Review content and ensure it complies with visual, editorial, accessibility and other standards as part of the authoring and publishing process.
• Documentation of processes, queue management, standards governance, and related tasks.
• Create dynamic components, insertion points, for micro front end pages.
• Track, report, and maintain documentation on publishing production issues.
• Plan and execute testing of CMS publishing capabilities.
• Support other publishing activities as needed.

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