IT Support Engineer

Our client, a leader in the financial investment space, is seeking a talented Support Engineer to join their team in Fort Worth, TX. This is a full-time, onsite role supporting a variety of Windows-based systems and network infrastructure across multiple locations. The firm is well-known in the DFW area for managing multi-billion dollar investment portfolios and continues to grow rapidly.

The ideal candidate is a well-rounded IT professional with a strong foundation in Microsoft technologies, network administration, and mobile device management. You'll be responsible for supporting Windows OS, Active Directory, Group Policy, and O365/M365 environments. The role includes managing servers, monitoring wireless access points, setting up devices and printers, and configuring security A/V systems. Experience with iPhones, iPads, and general TCP/IP networking is essential. This position also includes client-facing responsibilities, so strong communication skills and a service-oriented mindset are key to success.

Required Skills & Experience

• Completed bachelor's degree
• Strong experience with Microsoft and Windows technologies (Windows OS, Active Directory, Group Policy, O365/M365)
• Mobile device management experience, particularly with iPhones and iPads
• Proven background in general network administration (wireless APs, TCP/IP, etc.)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively

Desired Skills & Experience

• Familiarity with security A/V systems
• Experience supporting high-level executives or working in a financial services environment
• Previous experience with multi-site IT infrastructure support

What You Will Be Doing
Tech Breakdown

• 70% Windows/Microsoft Support
• 20% Network Administration
• 10% Mobile Device & A/V System Support

Daily Responsibilities

• 70% Hands-On Technical Support
• 10% Management Duties (Documentation, Monitoring)
• 20% Team Collaboration & Client Interaction

The Offer

• Bonus eligible

You will receive the following benefits:

• Medical, Dental, and Vision Insurance
• Vacation Time
• Travel opportunities (10-20% to other locations)

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

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