Lifecycle Marketing Manager

Our large finance and advisory client is looking for a contract Lifecycle Marketing Manager. This is a hybrid role local to Salt Lake City, UT.

As a Lifecycle Marketing Manager for the client Member Business Unit, you will play a critical role in driving growth, adoption, awareness, and usage of Member Benefits. We are looking for a skilled marketing professional who can deliver a strong marketing plan and work cross-functionally with product marketing, product, tech ops, creative, data science, and business leads to deliver shared business OKRs. This individual will leverage data-driven insights to deliver meaningful business outcomes by driving relevant and personalized communications at each stage of the customer lifecycle.

Contract Duration: 4-Months

Required Skills & Experience

• Bachelor's Degree, ideally in Business, Finance, Marketing, or a technical field (or equivalent experience)
• 6 years of direct-to-consumer lifecycle management experience including email, in-app, push, and SMS.
• A proven track record of driving lifecycle marketing strategy with expertise in driving new growth through cross-sell and upsell, new member onboarding, and retention activities at scale.
• Strong analytical skills with experience using various testing methodologies.
• Experience in directing creative decisions for lifecycle marketing and conducting rigorous testing of value propositions.
• Effective verbal and written communication skills.
• Experience presenting channel strategy and campaign results to cross-functional partners and executive leadership.

Desired Skills & Experience

• Nice to have: MBA or other advanced degrees Previous finance, tech, and insurance industry experience

What You Will Be Doing
Daily Responsibilities

• Own data-driven marketing initiatives focused on growth for member benefits, specifically client acquisition.
• Collaborate with cross-functional teams, including product, product marketing, and business unit leadership to ensure alignment of marketing efforts with product and business goals.
• Plan personalized multi-channel (email, push, in-app, and SMS) lifecycle marketing campaigns that drive initial use, repeat bookings, and upsell.
• Manage an experimentation roadmap for full-funnel program performance, analyze campaign performance, and optimize campaign performance based on key performance indicators (KPIs).
• Drive campaign automation and personalization, leveraging audience and performance insights to build and optimize high-performing always-on campaigns.
• Report on lifecycle channel, campaign, and program performance, sharing insights with marketing and business leadership.
• Collaborate with the data science team to develop reporting frameworks, track marketing performance metrics, and provide actionable insights to stakeholders.
• Direct campaign priorities with Lifecycle Marketing Tech Ops.

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