What are the responsibilities and job description for the Configuration Technician position at Motion Recruitment?
Our client is looking for a Configuration Technician for a 6-month contract in Paulsboro, NJ 08066.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration : 6 months
Required Skills & Experience
1-2 years of related experience
What You Will Be Doing
Communicate effectively with managers, other team leads, and departments to ensure SLAs are met.
Be self-motivated with a strong work ethic as well as a good problem solver
Identify risks or areas of opportunity to management to further improve efficiency
Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
Tests configured systems for appropriate functioning and troubleshoots for any errors found.
Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied.
Complies with departmental training certification requirements based on configuration level.
Troubleshoots malfunctioning units using efficient problem-solving techniques and departmental procedures.
Research hardware and software literature to keep abreast on new product / service developments and announcements.
Works with Lead Technicians on difficult to solve problems or configurations.
Keep a pulse on the job market with advanced job matching technology.
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