Demo

Desktop Support Technician

Motion Recruitment
Bangor, ME Contractor
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/23/2025

Job Title: Desktop Support Technician

Location: Bangor, ME 04401

Duration: 6 months Contract to hire

Client: CompuCom Systems

KEY RESPONSIBILITIES:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
  • Network connection issues, track network connections back to network switches.
  • Escalates problems and issues to a higher level of support if unable to resolve.
  • Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
  • Interacts with customers, responding to routine technical questions or requests for information.

Is it a good fit? (Requirements):

  • Candidates should have 3-6 years’ experience supporting PC Hardware and software.
  • Comfortability providing hands and feet support for Server and Network is a plus.
  • Experience supporting mobile data plans, mobile networks, and devices is a plus.

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