What are the responsibilities and job description for the Incident Manager position at Motion Recruitment?
Our client, one of the world's largest suppliers of aerospace and defense products, is actively hiring an Incident Manager to join their team in Annapolis, MD.
*This is a 1 year W2 contract with benefits offered!*
In this role, you'll play a key part in ensuring network reliability by monitoring systems, identifying and troubleshooting service disruptions, and coordinating with telecom providers to resolve issues.
Responsibilities:
- Monitor network systems and coordinate with telecom providers to initiate and support service restoration efforts.
- Track incident details and maintain information in the incident management tool
- Oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment as well as systems
Required Skills & Experience:
- AA/AS degree with a minimum of 1-2 years of relevant experience OR HS Diploma/GED with 2 years of experience
- Network Certification
- Experience with HSRP/BGP routing protocols
- Experience troubleshooting Cisco devices
Desired Skills & Experience:
- CCNA certification is a plus
- Working knowledge of Remedy, Netcool, Office 365, and ServiceNow
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Salary : $30 - $35
